When a security alarm triggers at 2 AM, who's watching? The answer lies in the sophisticated world of central station monitoring, where trained professionals stand ready 24/7/365 to protect what matters most. Understanding how alarm monitoring works reveals why professional monitoring is essential protection that...
Did you just experience your central station getting bought out? Are you having a hard time getting the customer service that you're used to? You're not alone. We've heard this story time and time again and are here to help you. Customer Retention is the Real...
Are Automated Replies Costing You Customers? You’ve seen it happen: a customer sets off their alarm, accidentally or not, and instead of hearing a human voice, they get an automated message. While some might accept it, many customers hate being forced into robotic communication. The result?...
If you’re an alarm dealer, your customers judge you by the experience they get in the moment they need help—not by the equipment behind the scenes. But here’s the reality: your monitoring partner often interacts with your clients more than you do. Every accidental trip,...
Secure What's Important To You Running a home business offers many benefits, including flexibility, cost savings, and convenience. However, it also comes with unique security challenges that can put your business at risk if not adequately addressed. Here are ten essential tips to keep your home...
Reasons To Use a Wholesale Monitoring Company As a security company, you likely value two things above all else: the safety of your clients and your business's bottom line. A wholesale monitoring company can help you achieve both of these goals by providing reliable, affordable monitoring...